10% off your monthly billing invoice for referring a medical billing services client

Clear RCM is your Comprehensive Billing Service Partner

Privacy Policy

1. Overview

Clear RCM Holdings, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information we collect. This Privacy Policy explains how we collect, use, and safeguard information through our website and services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, business name
Business Information: Practice details, billing data, and operational information
Technical Data: IP address, browser type, usage data via cookies or analytics tools

We do not collect protected health information (PHI) through our website unless explicitly stated and secured under a separate agreement.

3. How We Use Information

We use collected information to:

Respond to inquiries and provide services
Improve our website and offerings
Communicate updates or relevant business information
Comply with legal obligations

4. HIPAA & Data Security

As a medical billing company, we may handle protected health information under separate Business Associate

Agreements (BAAs).

All PHI is handled in compliance with the Health Insurance Portability and Accountability Act.

5. Sharing of Information

We do not sell personal information. We may share data with:

Service providers (IT, hosting, analytics)
Legal or regulatory authorities when required

6. Data Security

We implement commercially reasonable safeguards to protect data, but no system is 100% secure.

7. Cookies & Tracking

Our website may use cookies and analytics tools to improve user experience.

8. Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

HIPAA Compliance

Clear RCM Holdings, LLC operates as a Business Associate to healthcare providers and complies with applicable provisions of HIPAA. All handling of protected health information is governed by executed Business Associate Agreements and not by this website.

Terms & Conditions

1. Acceptance of Terms

By accessing this website, you agree to these Terms & Conditions.

2. Services Disclaimer

Information on this website is for general informational purposes only and does not constitute financial, legal, or medical advice.

3. No Client Relationship

Use of this website does not create a client relationship. Engagement requires a signed agreement.

4. Intellectual Property

All content, branding, and materials are owned by Clear RCM Holdings, LLC and may not be reused without permission.

5. Limitation of Liability

To the fullest extent permitted under Texas law, we are not liable for:

Indirect or consequential damages
Loss of revenue or data
Decisions made based on website content

6. Third-Party Links

We are not responsible for content or practices of third-party websites.

7. Governing Law

These Terms are governed by the laws of the State of Texas.

8. Changes

We may update these Terms at any time. Continued use constitutes acceptance.

Refund & Cancellation Policy

1. Service Agreements Govern

All billing and service terms are governed by individual client agreements. This policy provides general guidance only.

2. Subscription / Recurring Services

Services are typically billed monthly based on collections or agreed fees
Fees are non-refundable once services are rendered

3. Cancellation

Clients may terminate services per the terms in their agreement
Work performed prior to termination remains billable

4. Setup / Implementation Fees

One-time onboarding, setup, or transition fees are non-refundable

5. Performance-Based Fees

Where applicable:

Fees tied to collections or revenue cycle performance are earned upon collection
No refunds are issued for successfully collected revenue

6. Exceptions

Any exceptions must be agreed to in writing by both parties.